Shipping Policy

Last Updated: July 11, 2026

EVX Customs works to process and ship orders as quickly as possible.

Processing Times

Most orders are processed within:

1–3 business days

Custom products, 3D printed products, preorder products, and made-to-order items may require additional processing time.

Processing time does not include shipping time.

Preorders

Some EVX Customs products may be offered as preorder items.

Preorder customers understand that:

• Products are not immediately available for shipment.
• Estimated arrival dates are estimates and not guaranteed.
• Delays may occur due to manufacturing, supply chain issues, customs, or shipping carriers.

Shipping Times

Delivery times vary depending on:

• Customer location.
• Shipping carrier.
• Product availability.
• Weather.
• Carrier delays.
• Customs processing.

Estimated delivery dates are not guaranteed.

Tracking

Customers will receive tracking information once an order has shipped.

Tracking updates may take time to appear after shipment.

Lost, Damaged, or Delayed Packages

EVX Customs is not responsible for delays caused by:

• Shipping carriers.
• Weather.
• Natural disasters.
• Customs delays.
• Incorrect customer addresses.
• Events outside our control.

If a package arrives damaged or appears lost, customers should contact EVX Customs as soon as possible so we can assist.

Incorrect Addresses

Customers are responsible for providing accurate shipping information.

If an order is returned due to an incorrect address, additional shipping costs may apply.